FAQs
Answers to common questions
Everything you need to know about connecting sources, caching for speed, and using the dashboard modules.
The platform supports Amazon Seller Central, Vendor Central, Amazon Advertising, Noon, Google Ads, Google Analytics 4, Google Search Console, and additional sources through configured integrations. Availability may vary by client workspace.
Most metrics sync on a scheduled cadence with optional on-demand refresh from your dashboard. Advertising and marketplace reports may take longer depending on source API processing times.
Yes. Each client workspace is scoped to authenticated credentials. Users only see data for their assigned client account after login.
Access uses secure API connections and server-side credentials configured by your administrator. End users sign in with a client ID — not marketplace credentials.
Yes. Apply custom from/to dates across revenue, ads, orders, and related modules. Cached data loads quickly while live sources refresh in the background.
The dashboard and marketing site are responsive and optimized for tablets and phones for on-the-go monitoring.
Have more questions?
Connect your workspace to explore modules and see how fast filtered dashboards load with safe background refresh.
- Per-client data isolation
- Connect in minutes
- Asia/Dubai reporting time